Refund policy

We ask that buyers understand that each candle they choose is authentically vintage and may have markings, tarnish, patina, scratches, and/or verdigris. However, we understand that pieces may arrived damaged from shipping. We gladly accept returns on vessels that have been damaged in transit, as well as candles that do not work properly. We ask that photos be sent in those situations so that we can asses whether or not a product is eligible for return. Buyer is responsible for shipping costs back to TPC. 

We have a 15-day return policy, which means you have 15 days after receiving your item to request a return.

To start a return, you can contact us at hello@tinypariscarolina.com. Please note that returns will need to be sent to the following address: 1109 Caldwell Street, Newberry SC 29108
 
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at hello@tinypariscarolina.com

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at hello@tinypariscarolina.com.